HDRI Community

Hi, first of all, I want to say I'm impressed by this software. It looks very nice and useful!
Unfortunately, I can't get it to work properly. Everything goes fine until I click on the "send to software button" (maya 2014). The following messsage appears:

'utf8' codec can't decode byte 0xf3 in position 47: invalid continuation byte'

I have been trying to update the database, looking for answers, but nothing helpful that I can understand at least. and btw, for the love of me, I can't even find the online updater inside the program. All I can see is the list of addons and there it is "currently active"... Yeah, active but I can't get it to work either. Frustrated at the moment, I would really love to use your software.

Could you please look into the issue? thnx!